FAQ
- When will my order arrive?
- Orders are shipped out weekly! US orders can take around 3-10 business days to arrive while international orders can take approximately 1-3+ weeks. If your order contains preorder items, it will be shipped after I receive the items.
- If you want to check on preorder status, it will be updated HERE!
- Will I receive a tracking number?
- If your order is all flat items (stickers, prints) it will be sent using letter mail. If you would like a tracked option, please scroll down to 'Tip Jar / Add Tracking' at the bottom of the Product Page to add tracking!
- For orders that include any non-flat items, you will receive a tracking #.
Return + Refund Policy
- Lost/Damaged Orders: Unfortunately, things are out of my hands once the package is shipped; the responsibility for the safe delivery of orders and lost/damaged packages is with the shipping service. For issues with delivery, please contact them directly.
- If you think your order has been lost, contact me within 30 days to see if I can help with making a Missing Mail Search or insurance claim. In case of receiving damaged items, contact me with your order number and proof of damage. I may be able to send replacement items with an additional charge for shipping costs after it has been shipped back to me. Please note that I cannot compensate any lost packages that were untracked!
- Incorrect Address: If you've provided an incorrect shipping address, contact me ASAP so that I can change the address before the order is sent. If the order has already been sent and is returned, I can send out the order again with another charge for the shipping cost.
- All sales are considered final once payment is made. For any issues or questions, please reach out to me through the contact form or at [email protected]!